Terms of Service

Welcome to The Ecommerce Playbook ("we", "us", "our"). These Terms of Service ("Terms") govern your use of our website https://the-ecom-playbook.myshopify.com (the "Site") and the purchase and use of digital downloads offered through our Site. By accessing our Site and/or purchasing a digital product from us, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the Site or use any services.

1. General Conditions

1.1 We reserve the right to refuse service to anyone for any reason at any time.
1.2 You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks.
1.3 You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.

2. Digital Products

2.1 All digital products are provided to you "as is" and "as available" without any warranties, whether express or implied.
2.2 Upon purchase, you are granted a limited, non-transferable, non-exclusive license to access and use the digital products for personal, non-commercial use.
2.3 Unauthorized distribution or sharing of digital downloads is strictly prohibited and may result in termination of your access to the products without refund.

3. Pricing and Payment

3.1 All prices are subject to change without notice.
3.2 We accept various forms of payment as indicated on our Site. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and that you authorize us to charge your payment method for the total amount of your purchase.
3.3 If your payment method fails, we may suspend or cancel your purchase. You agree to pay all amounts due upon demand.

4. Refunds and Exchanges

4.1 Due to the nature of digital products, all sales are final. No refunds or exchanges will be provided once a digital product has been purchased, except where required by law.
4.2 If you experience any issues with your download, please contact our support team at designcatsophie@gmail.com for assistance.

5. Intellectual Property

5.1 All content on the Site, including but not limited to digital products, text, graphics, logos, and images, is the property of The Ecommerce Playbook or its content suppliers and is protected by international copyright laws.
5.2 You agree not to infringe upon our intellectual property rights by copying, modifying, or distributing any content from the Site without our prior written consent.

6. User Conduct

6.1 You agree to use the Site and digital products only for lawful purposes.
6.2 You agree not to use the Site to upload, post, or otherwise transmit any content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.

7. Limitation of Liability

7.1 To the fullest extent permitted by law, The Ecommerce Playbook shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our digital products or Site, even if we have been advised of the possibility of such damages.
7.2 In no event shall our total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing our Site and purchasing our digital products.

8. Governing Law

8.1 These Terms shall be governed by and construed in accordance with the laws of United Kingdom, without regard to its conflict of law provisions.
8.2 Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of United Kingdom

9. Changes to Terms of Service

9.1 We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our Site. It is your responsibility to check this page periodically for changes.
9.2 Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.

10. Contact Information

If you have any questions about these Terms, please contact us at:

The Ecommerce Playbook
Office A13-A15, Champions Business Park, Wirral, CH49 0AB
07383 841246
designcatsophie@gmail.com